Nov 10, 2025
Trusts are often used to plan for estates, families, taxes, etc.
When opening these special accounts, you need to know about proper documentation, CIP, and signature cards. You must also understand the trustee’s authority and duties and your institution’s responsibility and liability. This webinar will cover opening procedures and provide guidance for when trusts, fiduciary accounts, and accountholder situations change.
November 10, 2025
11:00am - 12:30pm EST
From living trusts to conservatorships and everything in between, this webinar will systematically walk through all of the requirements for handling trust and fiduciary accounts. It will cover accounts such as revocable and irrevocable living trusts, informal/Totten trusts, Uniform Transfer to Minor Accounts, minor trusts/Coogan accounts, representative payees and VA federal fiduciaries, and court-ordered conservatorship and guardianship accounts. For each account type this program will address account opening, ownership, transactions, fiduciary and financial institution responsibilities, tax reporting, insurance coverage, and termination/payout of accounts.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
Mary-Lou Heighes
Compliance Plus, Inc.
Mary-Lou Heighes is President and founder of Compliance Plus, Inc., which has assisted financial institutions with the development of compliance programs since 2000. She provides compliance training for trade associations and financial institutions. Mary-Lou has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country.
Involved with financial institutions since 1989, Mary-Lou has over 30 years' compliance experience. Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.
WHO SHOULD ATTEND?
This informative session is designed for branch managers, tellers, new accounts staff, account representatives, call center employees, compliance personnel, fraud professionals, risk management staff, and auditors.
TAKE-AWAY TOOLKIT
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Live Webinar - $255
On-Demand Webinar - $255
Live + On-Demand - $375
Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.
**100% surcharge applied to non-members.
Katie Yates
Education Coordinator
o: 317-387-9380
d: 317-333-7162
kyates@indiana.bank