Negotiating Vendor Contracts: Key Provisions, Market Terms & Due Diligence

Date:

Aug 25, 2025

Register

Understanding the regulatory standards related to vendor relationships and contracts is critical when negotiating contracts with third-party service providers. Financial institutions are held accountable not only for their own operations, but also for the actions and controls of their vendors – especially those handling sensitive data, accountholder interactions, or core banking functions. This webinar will cover key contract provisions and negotiating strategies to protect against regulatory violations, data breaches, downtime, etc. It will also address how to prepare a request for proposal (RFP) that can be used when seeking new services from a third party.

Agenda

August 25, 2025
11:00am - 12:30pm EST

The first line of defense is your vendor contract. Join this webinar to get contract, negotiation, and risk-mitigation recommendations from a legal expert!

Topics

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Understand regulator expectations for contracting with vendors and third-party service providers
  • Create a request for proposal (RFP) to send to vendors
  • Define the service-level agreements applicable to technology-related vendors and how to negotiate these agreements
  • Explain the key provisions that should be in every vendor contract
  • Identify how to control related risks, including subcontractors and fourth parties
Speaker(s)

Shelli Clarkston
Spencer Fane LLP

Shelli Clarkston is an attorney with Spencer Fane LLP where she provides financial institutions with proactive legal counsel on regulatory and compliance matters. She received her law degrees from the University of Missouri – Kansas City and her undergraduate degree from the University of Nebraska – Lincoln. In addition, she has a master’s degree from Doane University.

Before joining Spencer Fane, Shelli was the Risk and Compliance Officer for a financial services technology platform with one of the world’s largest technology companies. She oversaw the platform’s regulatory compliance and handled all risk-related matters. She also has experience as general counsel for a community bank, where she managed all legal, regulatory, compliance, and corporate matters.

Additional Information

WHO SHOULD ATTEND?

This informative session is designed for personnel involved with vendor contracts and relationships, such as attorneys, auditors, managers, and compliance officers.

 

TAKE-AWAY TOOLKIT

  • Checklist of key terms that should be included in vendor contracts
  • RFP template
  • Employee training log 
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Fees

Live Webinar - $255

  • Unlimited connections for your institution
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions

On-Demand Webinar - $255

  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions

Live + On-Demand - $375

Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.

 

**100% surcharge applied to non-members.

Association Contact

Elizabeth DeHaven
Education Manager
o: 317-387-9380
d: 317-333-7169
edehaven@indiana.bank